Michael Smith Photography
Frequently Asked Questions (FAQ) Page

How do I purchase a print?  It's easy.  Just go to the Gallery Page for the print you want to purchase.  Click on the below the thumbnail image of the print you want to purchase.  A list of standard print sizes and prices will appear.  Click on the size and price of the print you want to purchase.  Then click on below the thumbnail image of the print you want to purchase.  This will take you to our Paypal™ Shopping Cart Page.   On this page you will see the title, stock number, price, and shipping charges for the print you want to purchase.  You can view and update the contents of your Shopping Cart at any time by clicking on the Gallery Page.  You can then click on to return to our web page or you can click on to go to our Paypal™ Checkout Page to purchase your print with either a Paypal™ account or a Credit Card.  If you have any problems, just E-mail or call us!   Return to top of page.
Can I use a credit card to purchase a print?  Yes.   will take you to a secure Paypal™  page where you will enter your credit card information to complete your purchase.    If you have any problems, just E-mail or call us!   Return to top of page.
I have a Paypal™ account, but can I use a credit card to purchase a print?  Yes.  When you go to the Checkout Page, you will notice a section on the left side of the page titled "Don't have a Paypal™ account? Use your credit card or bank account (where available)"  Just click on the word  continue.  This will take you to a secure Paypal™  page where you will enter your credit card information to complete your purchase.    If you have any problems, just E-mail or call us!    Return to top of page.
What happens after I purchase a print?  Once you have completed your purchase, you will be returned to our website via a Thank You page.  You will be given the opportunity to print out a return label in the event you need to return your print to us for whatever reason.  You will also receive an e-mail from Paypal™ confirming the details of your purchase for your records. We  will receive an e-mail from Paypal™ confirming the details of your purchase and notifying us of the shipping address you provided.  We then print, mat, package and ship your print to you via UPS.   For more information, just E-mail or call us!  Return to top of page.
How are the prints sized?  Print images are sized in standard mat window dimensions of 4x6", 5x7", 8x10", 11x14", 13x19" and Custom.  For more information, just E-mail or call us!  Return to top of page
How are the prints matted?  Prints are single matted with acid-free mats on foam board backs in standard outside dimensions of 5x7", 8x10", 11x14", 16x20", 18x24", and Custom.  For more information, just E-mail or call us!   Return to top of page.
How are the prints packaged?  Matted prints are packaged in cellophane envelopes.  For more information, just E-mail or call us!  Return to top of page.
How are the prints shipped?  Matted prints are shipped in UPS-supplied packing materials via UPS ground.  For more information, just E-mail or call us!  Return to top of page.
What about shipping charges?  There is a small $5.00 shipping charge for orders under $25.  Shipping is free for orders above $25.  For more information, just E-mail or call us!  Return to top of page.
What printers do you use?  We use only Epson Stylus Photo inkjet printers.   For more information, just E-mail or call us!  Return to top of page.
What papers and inks do you use?  We use only Epson Archival papers and Epson Ultrachrome K3 Archival inks.  For more information, just E-mail or call us!  Return to top of page.
 

 

Home
Counter ©2008 Michael Smith Photography
Contact Webmaster